Refund policy

14-day right of withdrawal

By law you have 14 days to withdraw. Within 14 days of receiving your order you can return it without giving a reason.

Conditions

  • The product is unused and in its original packaging.
  • You register your return in advance via the contact page.
  • The cost of return shipping is payable by the customer, unless the product arrived damaged or incorrect.

How it works

  1. Register your return via the contact page and include your order number.
  2. We send you the return address and instructions.
  3. Send the parcel back with sufficient postage.
  4. Once we have received and checked your return, we refund the amount within 14 days via the same payment method.

Damaged or wrong item?

Get in touch within 7 days of receipt with a photo of the product. We will arrange a replacement or refund free of charge.

Contact

Registering a return or have a question? Use the contact page on nfccovers.nl or email commerce4u@outlook.com. We usually reply within 24 hours.